Common Questions/FAQ

General Questions 🤔

1. What is IhomaWorld?
IhomaWorld is a virtual space designed to foster inclusion, engagement, and social interaction for individuals with disabilities. It provides a safe and supportive environment where users can participate in games, discussions, presentations, and other activities.

2. Who can use IhomaWorld?
IhomaWorld is open to individuals with disabilities, their families, caregivers, and professionals who support them. It is designed to be an inclusive and accessible space for all.

3. How do I access IhomaWorld?
You can access IhomaWorld through various platforms, including VR headsets, computers, tablets, and mobile devices. Simply log in using your registered account to join the experience.

4. Is IhomaWorld free to use?
While some features of IhomaWorld may be free, certain premium experiences, events, or services may require a subscription or one-time payment.

Technical & Accessibility Questions 💻⌨️

5. What devices are compatible with IhomaWorld?
IhomaWorld is accessible on VR headsets (PCs, tablets, and smartphones are all coming soon!!). We recommend checking system requirements for optimal performance.

6. Is IhomaWorld accessible for individuals with disabilities?
Yes! IhomaWorld is designed with accessibility in mind. It supports devices that you already use to access your devices like screen readers, speech-to-text options, alternative input devices, and customizable settings to accommodate different needs.

7. What if I experience technical issues?
If you encounter technical difficulties, please visit our support page or contact our technical team at ihomahealthcare@gmail.com.

Safety & Privacy Questions 🛟🦺

8. Is IhomaWorld a safe space?
Yes, IhomaWorld prioritizes user safety. Our trained professionals monitor interactions, and we have guidelines in place to ensure a respectful and inclusive environment.

9. How is my personal information protected?
We follow strict privacy policies to safeguard user data. Personal information is never shared without consent, and all interactions within IhomaWorld are secure.

10. Can parents or caregivers monitor activities?
Yes, parents and caregivers can request access to activity logs and participate in certain experiences alongside users.

Features & Activities 🎥🎮🕺

11. What activities can I participate in?
IhomaWorld offers a variety of activities, including:

Group games in the Gaming Room
Presentations and discussions in the Auditorium
One-on-one support in the Relaxation Station
Music and dancing in the Disco Room
Movie screenings in the Theater Room

12. Can I interact with other participants?
Yes! IhomaWorld encourages social participation. Users can communicate, collaborate, and engage with others in a structured, supportive setting.

13. Are there live events?
Yes, we host scheduled live events, workshops, and group discussions. Check the event calendar for upcoming sessions.

Getting Started 🏃‍♀️👟

14. How do I create an account?
You can sign up by visiting our website and following the registration process. A trained professional will guide you through setting up your profile.

15. Do I need any special training to use IhomaWorld?
No prior experience is necessary! Our team provides guidance and assistance to ensure users feel comfortable navigating the platform.

16. How do I join a specific room?
Once logged in, you can select a room based on your interests. A professional will be available to help direct you to the appropriate space.

Support & Contact Information 🆘

17. Who do I contact for support?

For assistance, please reach out to our support team at:
📧 Email: ihomahealthcare@gmail.com

18. How can I provide feedback on my experience?
We value your input! You can submit feedback through our platform or email us directly.